PRIVACY POLICY

Your Privacy Matters

Learn how Abe's Electric protects your personal information and privacy when you use our electrical services in North Idaho and Western Montana.

Last updated: July 17, 2025

Introduction

Abe's Electric ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our electrical services in North Idaho and Western Montana.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information You Provide

When you contact us through our website forms, we collect:

  • Contact Information: Name, email address, phone number
  • Project Details: Property address/location, property type (residential, commercial, industrial)
  • Service Information: Type of electrical service needed, project description
  • Communication Records: Messages and correspondence related to your service requests

Automatically Collected Information

When you visit our website, we automatically collect:

  • Website Usage Data: Pages visited, time spent, referring website
  • Device Information: Browser type, operating system, IP address
  • Analytics Data: Website interaction patterns to improve user experience

Third-Party Information

We display customer reviews from:

  • Google Reviews: Public reviews, ratings, and reviewer names from our Google My Business profile
  • Review Content: Customer testimonials and feedback about our electrical services

How We Use Your Information

Service Delivery

  • • Respond to service inquiries
  • • Schedule appointments
  • • Provide electrical services
  • • Process payments

Business Operations

  • • Improve website functionality
  • • Analyze service demand
  • • Maintain compliance
  • • Protect against fraud

Legal Compliance

  • • Electrical licensing requirements
  • • State and local regulations
  • • Legal requests
  • • Safety standards

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in these limited circumstances:

Service Providers

With trusted partners who help us deliver electrical services under strict confidentiality agreements.

Legal Requirements

When required by law, court order, or to protect rights, property, or safety.

Business Transfer

In connection with a merger or acquisition, with appropriate privacy protections.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information.

Technical Safeguards

  • Secure data transmission (SSL encryption)
  • Regular security updates and monitoring
  • Access controls and authentication
  • Data backup and recovery procedures

Operational Safeguards

  • Employee training on data privacy
  • Limited access to personal information
  • Confidentiality agreements
  • Regular privacy policy reviews

Your Privacy Rights

You have the following rights regarding your personal information:

Access and Correction

Request access to your personal information and correct any inaccuracies.

Data Portability

Request a copy of your personal information in a portable format.

Deletion

Request deletion of your personal information (subject to legal retention requirements).

Communication Preferences

Opt-out of marketing communications while maintaining service-related communications.

Note: Some information may be retained for legal, safety, or licensing compliance as required for electrical contractor operations.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Contact Information

Company: Abe's Electric

Phone: 208-610-5869

Email: info@abeselec.com

Address: 111 Shady Glade Rd, Bonners Ferry, ID 83805

License Information

Electrical Master License: #028005

Electrical Contractor License: #030168

Service Areas: North Idaho & Western Montana

Privacy Response Time: We will respond to privacy requests within 30 days of receipt.

This privacy policy is effective as of July 17, 2025 and applies to all information collected by Abe's Electric through our website and electrical services.